Wizz Air review: should you choose this airline in 2023?


When it comes to air travel, choosing a reliable airline is paramount. In this blog post, we take a look at Wizz Air, one of Europe's leading low-cost carriers.

From services to value for money, customer reviews and sustainable development, we'll take a close look at everything you need to know to make the right choice.

Wizz Air review: a low-cost airline on the rise

Although Wizz Air has only been in existence since 2003, its success has not been slow in coming. From almost 1.4 million passengers at its launch, the company recorded 9.6 million passengers in 2010.

Based in Budapest, Hungary, the company quickly expanded into neighboring countries, such as Poland, where it was voted the best low-cost airline of the year.

Wizz Air is rapidly developing numerous subsidiaries abroad to expand its business: Wizz Air UK, Wizz Air Bulgaria, Wizz Air Ukraine and Wizz Air Abu Dhabi.

The company now serves 150 destinations, the vast majority of which are in Europe.

Wizz Air: "a multicultural, dynamic and motivated team".

Wizz Air's success is largely due to the investment of its dedicated staff, present in many European countries. Thanks to a multicultural, professional and deeply committed management team, leadership and motivation are the main drivers of Wizz Air's business.

Here are some of the awards won by the company:

  • Airlines Rating awarded the title of "Europe's Best Low-Cost Airline 2020".
  • Wizz Air has been designated a 3-star airline by the renowned Skytrax organization. Vueling and Easyjet, the airline's main competitors, both received a 4-star rating. Ryanair receives a 3-star rating

Options to get you the best deals

Wizz Air wants to make your life easier, and offers you a range of options to ensure you always get the best deals at the lowest prices:

  • "best fares": you enter your itinerary, and Wizz will suggest the best fares for your flight.
  • "trip planner": simply enter your departure airport, specify your trip (city break, family vacation, winter sports, romantic, beach, etc.), the date and duration of your trip, and Wizz Air will offer you personalized destination recommendations.
  • a partnership with booking.com: benefit from a 5% discount on your hotel accommodation
  • a partnership with rentalcars.com: enjoy a 5% Wizz credit
  • Wizz Discount Club: by joining the standard program (39.99 euros per year for 2 people), you can save 10 euros on your ticket, and 5 euros on checked baggage.

Entertainment on Wizz Air flights

Take advantage of Wizz Air magazine to find out more about your travel destination.

Wizz Air Basic, Wizz Go, Wizz Plus: which formula to choose?

Wizz Air Basic

  • Small handbag, maximum dimensions: 40 x 30 x 20 cm
  • Online check-in
  • no cabin suitcase allowed

Wizz Go

  • Small handbag, maximum dimensions: 40 x 30 x 20 cm
  • 55 x 40 x 23 cm cabin suitcase
  • Hold bag up to 20 kg
  • Seat selection
  • Free check-in at the airport and online up to 30 days before flight departure
  • Priority boarding
  • Wizz Go Family: this package gives you access to even more advantageous offers if you're traveling with your family.

Wizz Plus

  • Small handbag, maximum dimensions: 40 x 30 x 20 cm
  • 55 x 40 x 23 cm cabin suitcase
  • Hold bag up to 32 kg
  • Seat selection
  • Free check-in at the airport and online up to 30 days before flight departure
  • Priority boarding
  • Wizz Flex: create a Flex account and take advantage of free online flight changes
  • Wizz Plus Family: this package gives you access to even more attractive offers if you're traveling with your family.

Wizz Air review: doing your bit to combat global warming

Passengers can take action for more sustainable aviation by offsetting the carbon emissions associated with their flight themselves, by supporting certified carbon offset projects. You will then receive a certificate confirming your offset.

CHOOSE: sustainable development partner Wizz Air

Founded in 2017 and based in Oslo, Norway, CHOOOSE organizes and manages dozens of projects linked to the fight against carbon and CO² emissions in order to build a more sustainable future.

Projects financed by Wizz Air

Landfill gas extraction and electricity generation in Istanbul, Turkey. This project aims to convert methane emissions from landfill waste into electricity.

TIST program in Uganda: the International Tree and Small Group Planting Program (TIST) is an innovative project combining reforestation and sustainable development, led by subsistence farmers to combat the devastating effects of deforestation, poverty and drought.

Wizz Air's main drawback: few long-haul routes

Outside the Middle East, Wizz Air offers very few flights outside Europe. If you want to visit countries such as Malaysia, Canada or Brazil, you'll have to look elsewhere!

Customer reviews on the airline company Wizz Air

Here is a summary of customer reviews on Wizz Air on Tripadvisor, Flight-Report, Trustpilot and eSky.fr, which can give you a clear idea of how customers rate the airline :

  • Some passengers regret that their flight has to be cancelled without any alternative solution. Delays do occur, but they are less frequently complained about than with competing airlines.
  • Prices are considered very attractive by all passengers, sometimes to the detriment of the rest according to some of them. Overall, passengers praise the very good value for money.
  • online check-in is considered simple and intuitive
  • some passengers regret the lack of space and comfort on board
  • the average score awarded by passengers is 6.1/10
  • the entertainment offer is judged inferior to the competition
  • the staff's welcome is judged inferior to that of the competition

Our opinion on the airline company Wizz Air

On the whole, opinions about the airline Wizz Air are rather mixed. Nevertheless, please keep the following points in mind when making your selection:

  • since the Covid pandemic, many airlines have been affected
  • customer complaints are common to many low-cost airlines
  • prices are very competitive, especially for the Basic package
  • if you want to travel to Eastern Europe (Hungary, Poland, Ukraine, etc.), Wizz Air remains the leader.
  • Wizz Flex is a very interesting solution if you need to change your flight.
  • the sustainable development program is far more developed than that of its low-cost competitors