The purpose of this section is to inform you, as users and/or customers of the baage.com website, about its personal data protection policy, to which it attaches particular importance.

By browsing the site, you acknowledge having read the information listed below and agree to give your consent to the processing of your personal data for the purposes described below.

You are invited to regularly consult our Data Policy in order to remain informed of any updates.

DATA CONTROLLER

In accordance with applicable national laws, in particular the French Data Protection Act No. 78-17 of January 6, 1978, as amended (the "Data Protection Act") and the RGPD, the company responsible for processing your personal data is LADEL SARL, with a capital of €1,000, registered with the Nanterre Trade and Companies Registry under No. 851 201 913, whose registered office is located at 16 Rue d'Artois 75008, Paris.

WHY DOES LADEL SARL COLLECT PERSONAL DATA ?

LADEL S.A.R.L. collects data for several purposes explained below: analysis of website consultation behavior, sales operations, after-sales service and commercial canvassing. Some data are collected automatically. You are then scrupulously informed beforehand. Other data is collected as required by law and/or regulation (for example, for the preparation of invoices), while other data is of strategic and commercial importance and requires your prior consent.

In each case, LADEL ensures that it complies with the regulations, the requirements of which vary from simple information to the prior collection of your consent.

1. Data collected automatically

In accordance with the legislative and regulatory provisions in force, we automatically collect certain information when you browse our site. These data are the following:

  • The device and browser used
  • The IP address
  • The date and time of your navigation
  • Your browsing history

In order for this data collection to be authorized by the regulations, we provide you with an opposition mechanism by contacting customer service.

This possibility can be used on all browsers and all types of terminals (including smartphones and tablets). Please contact us via the contact form if you have any difficulties using this mechanism.

In accordance with the regulations, we inform you that :

The data collected is not cross-referenced with other processing (customer files or statistics on visits to other sites for example).

The data collected in this way is only used to produce anonymous statistics

  • We do not track your navigation on other websites.
  • The IP address collected does not allow us to obtain a more precise geolocation than the scale of a city
  • This data is not kept beyond 13 months from your first visit.
  • The raw traffic data associated with an identifier should not be kept for more than 13 months either.

Any collection of data beyond those intended to feed these statistics give rise to the collection of your prior consent if it is not assisted on another legal basis.

2. Data collected at the creation of your customer account and during an order

In order to create your account and to access the ordering process, you will have to provide us with your company information as well as contact information, considered as personal: your name, your contact information (email and postal address and phone number), your banking information if you pay by credit card.

The legal basis for this collection and processing is based on Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR").

3. Data collected when you contact the customer service

You may provide us with personal data (email address and telephone number) when you contact customer service, so that we can process your requests. Again, the legal basis for this is Article 6.1.b of the GDPR. The legal basis for this collection and processing is Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR") .

DATA PROCESSING

LADEL informs that it will process data in a lawful, fair, transparent, adequate, relevant, limited, accurate and updated manner. Therefore, LADEL undertakes to take all reasonable steps to ensure that data is deleted or rectified without delay when it is inaccurate. A LADEL agent may contact you by telephone to ensure that the information provided is correct.

LADEL will process your data in order to fulfill its contractual obligations to print your order and manage your customer account. Without this data, we may not be able to bill for the services ordered.

LADEL will also process your information to send you promotional offers and product information similar to those you have ordered or if you have given consent to do so. You may withdraw your consent to receive marketing and product information at any time by clicking on the link provided at the bottom of our newsletters or by contacting customer service via the Contact Us section of our site.

USERS' RIGHTS

In accordance with Articles 15 to 22 GDPR, regarding the data we hold about you, you have the following rights:

  • Right of access (article 15 of the RGPD)
  • Right of rectification (article 16 of the GDPR)
  • Right to erasure (article 17 of the GDPR)
  • Right to limitation of processing (Article 18 of the GDPR)
  • Right to data notification: rectification, erasure, restriction (Article 19 of the GDPR)
  • Right to data portability (article 20 of the GDPR)
  • Right to object (article 21 of the GDPR)
  • Right not to be profiled (Article 22 of the GDPR)

You can exercise these rights by sending your request to the following postal address SARL LADEL - customer service, 12 rue du Parchemin, 93 200 SAINT DENIS, France or to the following e-mail address sav@baage.com .

Any request to exercise a right must be accompanied by a copy of a valid proof of identity to enable us to ensure that the request made is indeed from the legitimate holder of the data concerned.

You may also contact the relevant supervisory authority (CNIL) to make the complaint you consider appropriate.

TRANSFER OF DATA

LADEL informs you that it may transfer data when necessary (for example to subcontractors such as the post office, GLS, TNT).

This transfer of data will be carried out in compliance with the guarantees, measures and rights provided for by the legislation in force on the protection of personal data and in accordance with this privacy policy. The purpose of this Privacy Policy is to inform you, as users and/or customers of the baage.com website, about its personal data protection policy, to which it attaches particular importance.

By browsing the site, you acknowledge having read the information listed below and agree to give your consent to the processing of your personal data for the purposes described below.

You are invited to regularly consult our Data Protection in order to remain informed of any updates.

ONLINE PAYMENT SECURITY

When placing an order, no bank details are collected or stored by LADEL. Our site Baage.com uses the services of the certified service provider MOLLIE to ensure the security of payments.